Winners at the World Travel Awards 2018
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Terms & Conditions

General

These Terms and Conditions ("Agreement") governs the use of the website ("Service") that are made available by Tek Travels DMCC ("tboholidays.com", "we" or "us"). These Terms and Conditions represent the whole agreement and understanding between www.tboholidays.com ("Site") and the individual or entity who avails our services ("Customer" or "you").

PLEASE READ THIS AGREEMENT CAREFULLY. By submitting your application and by your use of the Service, you agree to comply with all of the terms and conditions set out in this Agreement. Tboholidays.com may terminate your account at any time, with or without notice, for conduct that is in breach of this Agreement, for conduct that we believe is harmful to our business, or for conduct where the use of the Service is harmful to any other party.

We may, in our sole discretion, change or modify this Agreement at any time, with or without notice. Such changes or modifications shall be made effective for all Customers upon posting of the modified Agreement to this web address (URL): https://www.tboholidays.com/termsandconditions.aspx. You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with this Agreement.

These Terms and Conditions and any additional terms posted on this Site together constitute the entire agreement between TBO Holidays and you with respect to your use of this Site.

Services

We offer Customers hotels, flight bookings and travel services purchased from us. Services are provided on the basis of facility and availability. We reserve the right to modify, change, or discontinue any aspect of the Services at any time. Access to the Site is terminated upon expiry or termination of the Service.

Termination

We may terminate the Service under the following circumstances (non-exclusive list):

  • Non-payment of dues
  • You are in breach of any term or condition of this Agreement
  • Your use of the Service disrupts our business operations or affects any other party

You may request account termination at any time by contacting our Customer Service team either through phone or email. Our contact information can be found on the Support page of our website: https://www.tboholidays.com/Contactus.aspx

When submitting your termination request, you must provide the correct username and password for your account for verification. Incomplete termination requests will be deemed invalid and will not be processed.

Consent to communicate digitally

Your use of the Site is conducted digitally and you agree that tboholidays.com may communicate with you digitally for all aspects of your use of the Site, including sending you emails. If you do not wish to deal digitally, do not use this Site. Delivery of email notices is not infallible. You agree to keep all records relating to your use of the Site and to print or make an electronic copy of this Agreement and any disclosures provided on the Site. Except as prohibited by law, you waive any law requiring different communication methods in connection with your use of this Site. Tboholidays.com reserves the right, at its sole discretion, to deliver notices and disclosures by other means as well.

Your Representations & Warranties

You represent and warrant that:

  • (a) you possess the legal right and ability to enter into and make the representations and warranties contained in this Agreement;
  • (b) all information that you submit to us is true and accurate;
  • (c) you will keep your registration and Account information up to date;
  • (d) you will be responsible for all use of your Account even if such use was conducted without your authority or permission
  • e) you will not use the Site for any purpose that is unlawful or prohibited by this Agreement (for example, and not by way of limitation, abiding by the Service Rules); and

Your Responsibility

When you apply to use our services, you will be provided with an Agent ID and will be required to select your password. The Agent ID and password are the means through which you access certain services ("Account"). You acknowledge and agree that it is your responsibility to safeguard the Agent ID and password you select from any unauthorized use. IN NO EVENT WILL TBO HOLIDAYS BE LIABLE FOR THE UNAUTHORIZED USE OR MISUSE OF YOUR AGENT ID OR PASSWORD.

Customers are responsible for maintaining accurate account information at all times, including credit card and contact information. This information can be updated in your account settings.

Prohibited Conduct

Your use of the Service must be in compliance with the terms mentioned herein and the laws of your country at all times.

The following is a non-exclusive list of content, and behaviour prohibited:

  • Any content that contains or contains links to: nudity, pornography, adult content, materials with sex or foul language.
  • Any content that condones, promotes, contains, or links to hackers, or other piracy related information.
  • Content that has been promoted through the sending of Spam or mail fraud schemes, or pages that promote or condone the sending of Spam.
  • Content that is grossly offensive to the community, including blatant expressions for bigotry, prejudice, racism, hatred or excessive profanity, or to post any obscene, filthy, excessively violent, harassing, or otherwise objectionable material.
  • Content that infringes or violates any copyright, patent, trademark, service mark, trade name, trade secret, or other intellectual property right of any third party.
  • Content that promotes mail fraud, multi-level marketing (pyramid) schemes or other illegal or fraudulent activities.
  • Content that posts or discloses any personally identifying information or private information about any third parties without their express consent.
  • Reverse engineering, reverse compiling or otherwise deriving the underlying source code or structure or sequence of any TBO Holidays service, solution or technology.

Copyright

The copyright in the contents of this website belong to TBO Holidays. Accordingly, TBO Holidays reserves all rights. Copying of part or all the contents of this website without permission of TBO Holidays is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.

Availability

The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. You should check with your local TBO Holidays authorized representative for the availability of specific products and services in your area.

Privacy

The Privacy Policy sets out our obligations with respect to the safeguarding, collection and use of Customer’s personal information. Our Privacy Policy is subject to modification from time to time, and such changes are effective upon posting of the modified policy to this URL: https://www.tboholidays.com/privacypolicy.aspx

Notices

You agree that, unless other instructions are posted on our website, any notices required to be given under this Agreement will be deemed to have been given if delivered by email, or sent by registered mail or by courier to each of the Parties in accordance with the most current contact information you have provided to us, and the contact information for TBO Holidays as posted on our website. All notices shall be effective upon receipt, except that email notices shall be effective upon transmission.

Limitation of Liability

The Service is provided on an "as is" and "as available" basis and the use of the Service is at your own risk. We make no representations or warranties, either expressed or implied, with respect to the Service, or any service or information provided through the Service. We are not responsible for any damages, injury or economic loss arising from the use of the content or Service provided by www.tboholidays.com

In no event will we be liable to you for any direct, indirect, incidental or consequential damages or economic loss arising out of the Service or in connection with your website or any other services or products provided to you.

Tboholidays.com, its officers, directors, owners, agents and employees shall in no way be liable to you or anyone else for any loss or injury resulting from the use of the Service.

In no event shall Tboholidays.com be held liable for any damages or economic loss, whatsoever, as a result of notifying any official of potentially illegal content on your website, or for providing copies of your data files to the appropriate authorities or cooperating with law enforcement efforts to locate persons who have posted content that is illegal or promotes illegal conduct.

Indemnification

You agree to indemnify and hold tboholidays.com, its affiliates, sponsors, partners, directors, officers and employees harmless from and against, and to reimburse tboholidays.com with respect to, any and all losses, damages, liabilities, claims, judgments, settlements, fines, costs and expenses (including reasonable related expenses, legal fees, costs of investigation) arising out of or relating to your breach of this Agreement or use by you or any third party of the Services.

Force Majeure

We will not be liable for any delay, interruption or failure in the provisioning of services if caused by acts of God, declared or undeclared war, fire, flood, storm, slide, earthquake, power failure, the inability to obtain equipment, supplies or other facilities, labour disputes, or other similar events beyond our control that may prevent or delay service provisioning.

Unenforceable Provisions

If any part of this Agreement is found to be invalid or unenforceable under applicable law, such part will be ineffective to the extent of such invalid or unenforceable part only, without affecting the remaining parts of this Agreement in any way.

Governing Law

These terms and conditions are governed by and shall be construed in accordance with the laws of the United Arab Emirates and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Dubai, United Arab Emirates.

Arbitration

If any dispute arises between you and us during your use of the Service or thereafter, in connection with and arising from your use or attempt to use this Site and the Service, the dispute shall be referred to arbitration. Each Party shall mutually appoint a sole arbitrator. The place of arbitration shall be Dubai, United Arab Emirates. The arbitration proceedings shall be in the English language. The said arbitration proceedings shall be governed by the law of UAE.

Waiver

No waiver of any of the provisions of this Agreement will be deemed to constitute a waiver of any other provision nor shall such a waiver constitute a continuing waiver unless otherwise expressly provided in writing duly executed by the party to be bound thereby.

DISCLAIMERS OF ALL WARRANTIES AND DUTIES

THIS SITE AND ALL CONTENT IS PROVIDED "AS IS," "AS AVAILABLE," "WITH ALL FAULTS" AND WITHOUT WARRANTY OF ANY KIND. TBOHOLIDAYS.COM GIVES NO EXPRESS WARRANTIES AND DISCLAIMS: (A) ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; OF THE SITE; LACK OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MANIFESTS CONTAMINATING OR DESTRUCTIVE PROPERTIES; ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, CURRENCY, OR USEFULNESS OF ANY CONTENT ON THE SITE; AND (B) ANY DUTIES OF REASONABLE CARE, WORKMANLIKE EFFORT OR LACK OF NEGLIGENCE. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IN CONNECTION WITH THE SITE AND CONTENT IS WITH YOU. IN ADDITION, TBOHOLIDAYS DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

Miscellaneous

  • You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences
  • By offering for sale travel to particular international destinations, TBO Holidays does not represent or warrant that travel to such point is advisable or without risk. TBO Holidays does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.
  • TBO Holidays reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. TBO Holidays shall have no obligation to take the needs of any Customer into consideration in connection therewith.
  • TBO Holidays reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.
  • TBO Holidays provide B2B wholesale rates which must be sold as part of package and must not be standalone.
  • Words used in this Agreement in the singular, where the context so permits, shall be deemed to include the plural and vice versa.
Contact Us

For further query, please feel free to contact partners@tboholidays.com